Privacy Policy
1. Introduction
At acceliavr-panostudio.com, we are committed to respecting your privacy and protecting your personal data. We understand the importance of data privacy and security, and we strive to handle your personal information in a manner that is transparent, responsible, and consistent with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable. This Privacy Policy outlines how we collect, use, safeguard, disclose, and manage your personal data when you interact with our website, services, products, and communications.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of acceliavr-panostudio.com and covers how we process personal data provided to us through browsing, account registration, communication, purchasing, or any other interaction with our website or services. For the purposes of applicable data protection laws, the data controller responsible for your personal data is Panostudio, the operator of acceliavr-panostudio.com. Should you have any questions regarding this policy or our handling of your data, you may contact us at [email protected].
3. Categories of Data Processed
We collect and process various categories of personal data depending on your interaction with our website and services:
a. Usage Data:
Includes information such as your browser type, IP address, time zone setting, access times, pages visited, navigation paths, and referring site information. This data helps us understand how users interact with acceliavr-panostudio.com and improve user experience.
b. Account Data:
When you create an account or engage in transactions, we collect your name, billing and shipping address, email address, and phone number.
c. Profile Data:
Involves your preferences, product interests, browsing behavior on our site, purchase history, and other settings configured within your user account.
d. Communication Data:
Includes any communications you send to us, such as email correspondence, customer support inquiries, feedback, and chat messages.
e. Technical Data:
Refers to device identifiers, operating system details, browser version, screen resolution, and configuration data necessary to operate our digital services.
f. Transaction Data:
Covers order details, payment information (processed securely via third-party gateways), delivery tracking, and invoice records.
g. Preference Data:
Comprises information related to your marketing preferences, newsletter opt-ins, consents, and expressed interests in specific services or content.
4. Legal Bases for Processing Personal Data
We process your personal data only when permitted by law and where at least one of the following applies:
– Contractual Necessity: to fulfill our agreement with you or provide requested services.
– Legitimate Interests: to operate and improve acceliavr-panostudio.com, enhance user experience, prevent fraud, or communicate updates, provided such interests are not overridden by your data protection rights.
– Legal Obligation: to meet our legal and compliance obligations.
– Consent: where you have provided explicit consent for specific processing activities, such as direct marketing or non-essential cookies.
5. Your Rights
Subject to applicable law, you may exercise the following rights regarding your personal data:
– Right to Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may request that inaccurate or incomplete data be corrected.
– Right to Erasure: You may request deletion of your data where retention is no longer necessary or in compliance with legal obligations.
– Right to Restriction: You may request that we restrict the processing of your data in specific circumstances.
– Right to Data Portability: You may request a copy of your data in a format that is structured, commonly used, and machine-readable, allowing transfer to another controller.
– Right to Object: You may object to data processing where processing is based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at [email protected]. We will promptly review and respond to all requests in accordance with applicable laws.
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, theft, alteration, disclosure, or destruction. These measures include, but are not limited to:
– Encryption of data during transmission and storage.
– Access control measures to restrict data access to authorized personnel only.
– Regular data backups to ensure data integrity and business continuity.
– Security awareness training for our staff to reinforce data protection best practices.
7. International Transfers of Data
Data collected may be transferred to countries outside your jurisdiction, including to third-party service providers or cloud hosting platforms. When such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or adherence to adequacy decisions as recognized by relevant regulatory authorities. Where required, these transfers are conducted in full compliance with GDPR and other applicable international privacy frameworks.
8. Data Retention
We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting obligations. Retention periods vary based on the nature of the data:
– Usage Data: Retained for 12 months for analytics and diagnostic purposes.
– Account Data: Retained for the duration of the customer relationship and up to 6 years thereafter for compliance and archival purposes.
– Profile and Preference Data: Retained for 2 years from the date of last user interaction.
– Communication Data: Retained for 3 years or until request for deletion.
– Transaction Data: Retained for up to 7 years in line with financial regulations.
– Cookies: Retention varies by cookie type (see Section 9).
We securely delete or anonymize data no longer required.
9. Cookie Policy
We use cookies and similar technologies to enhance website functionality, personalize content, gather analytics, and support security features. These include:
– Essential Cookies: Necessary for site functionality, navigation, and secure login. These cannot be disabled.
– Functional Cookies: Enable a more personalized experience by remembering user preferences.
– Analytics Cookies: Help us understand how users interact with our site and improve performance (e.g., Google Analytics).
– Performance Cookies: Collect data on load times, usability, and system errors to enhance user experience.
10. Cookie Management and Compliance
Upon your first visit to acceliavr-panostudio.com, you are presented with a cookie consent banner that allows you to accept or reject non-essential cookies in accordance with GDPR and CCPA requirements. You may modify your cookie preferences at any time through your browser settings or by accessing our cookie management tool available on our website. We respond to “Do Not Track” signals and operate in compliance with the CCPA’s rights to opt-out of the sale or sharing of personal data.
11. Special Protections for Children
acceliavr-panostudio.com is not intended for children under the age of 13. We do not knowingly collect personal data from children without verifiable parental consent. If we become aware that we have inadvertently collected personal data from a child under 13, we will take prompt steps to delete such information. If you believe a child has provided personal data, please contact us immediately at [email protected].
12. Policy Updates
We reserve the right to update this Privacy Policy to reflect changes in our business practices, legal obligations, or technological developments. If significant changes are made, we will notify users via prominent site notices or direct communication where required by law. Continued use of acceliavr-panostudio.com signifies acceptance of any amendments to this Privacy Policy.
13. Contact Us
If you have questions, concerns, or requests related to your personal data or this Privacy Policy, you may contact us at:
Email: [email protected]
We are dedicated to ensuring full compliance with data privacy laws and will respond promptly to all legitimate inquiries.
This Privacy Policy demonstrates our ongoing commitment to protecting the privacy and personal data of users interacting with acceliavr-panostudio.com. For any further assistance, we invite you to reach out using the contact details above.